Language Course for Telephone – German

practical – relevant – current language learning

German language course for telephone calls

Internet and e-mail do not replace a professional telephone call. We encourage your employees to make appointments, conference calls, or to leave a voice message. They learn the vocabulary required for telephone correspondence and train to be well understood during telephone call.

Contents of the German telephone specialized language course

• Introduction and get to know one another
• Master common small talk topics
• Include recommendations and prompts
• Cut to new points, change the topic
• Accept invitations or politely decline
• Get involved in a conversation
• Handle difficult issues carefully and respectfully
• Establish commitment and terminate conversations professionally

Advantages of the language course

• Fits together course content to telephoning needs
• Subject-specific training material
• Complementing course content with business communication and intercultural topics
• Trains realistic action situations
• Upon request, participation certificates will be issued.

Target Group

Specialists and executives starting from the A2 language level

Scope of the inhouse language training “group”

• 3 days (30 lesson units) – 1 lesson unit = 45 minutes
• Available all over Germany, including Hamburg and Munich
• Group size of inhouse training “group”: 4-6 employees

Method

Only methodically first-class trainings ensure lasting success. Therefore, educom has developed the EDA method: It divides each training sequence into the three phases “Explore”, “Develop”, and “Apply”. This specialized language training in “German for Telephone” gives you exactly the content that you need in your professional life.

Looking for different language course format?

• Individual training in the office or at the educom center (private)
• Inhouse language course 2-3 participants (team)
• Group discounts and coach leasing from 7 participants: www.educom-group.com/partnerpreise
• Intensive course (3 days) or progressive training (1-2 times / week)
• Open language courses at the educom center

Want a different language?

As a language institute, educom offers courses in more than 50 languages!

Explore the entire educom® portfolio of more than 100 courses, seminars, and trainings all in one – leaf through our print catalogue and online flip catalogue.

 Still have questions? Give us a call! We are happy to help.

Free calling within Germany: 0800 880 99 88